- Private Events
A: Two: an upstairs Concert Hall and our downstairs Club. Both places serve a full menu of food and drinks before and during shows.
A: Dinner reservations are only required if you would like to eat at the Rusty Anchor. Dinner will be served for Club shows off of the Rusty Anchor and Concert Hall shows off of the Concert Hall Menu without any additional reservations. Please note: If you are attending a Concert Hall show and would like to eat at the Rusty Anchor we ask that you allow for a 90 minute dining experience.
A: Yes, really! You don’t have to move from the time you sit down until the time the music ends, and can order food and drinks right from your seat before and during the show.
A: Unless otherwise noted, doors open two hours prior to show time for both Concert Hall and Supper Club shows.
A: Yes! There is no minimum food or drink purchase at the Music Box. Just come on down and enjoy the music.
A: No outside food is allowed at the Music Box. We have a great restaurant, The Rusty Anchor, that you should try! We also offer dining options in the Concert Hall and Supper Club. View our menu options.
A: No, we do have separate menus depending on the venue. View our menu options.
A: We do! Please note that you have specific dietary needs when you are seated. You can check out our menus here.
A: Absolutely not. Your seats will be held for you until the end of the show.
A: Not at all. Arrive dressed for a night of great music and dining.
A: We do, in person at our box office or online.
A: The use of professional photography equipment or flash photography is not permitted at the Music Box. Video or audio recording is also not permitted during Music Box concerts.
A: Yes! Every seat in the Supper Club is handicapped accessible. If you are coming for a show in the Concert Hall, there is an elevator located on the right-hand side when you enter the building. Accessible seating is held for every show for you and your friends/family. Please contact the box office at (216) 242-1250 to book these seats.
A: Congratulations! We are pleased to offer a variety of private rental packages that cater to each budget and vision. The best way to start is to visit our private events page for more information.
A: Yes! We can accommodate that. See our private events page for more.
A: All kinds! Proms, corporate meetings, expos—you name it, we can provide space for it.
A: You can purchase tickets via our online ticketing system using Flash Seats’ digital ticketing technology, or directly through our box office. Upon entering the venue, we will swipe your driver’s license or credit card to verify your admission.
A: You can sign up here.
A: Yes. Choose the Will Call option at checkout, and we’ll have hard copy tickets at the door when you arrive. Please note: A $3/ticket will call processing fee will be applied if you opt for this method of delivery.
A: You can purchase your tickets at the box office during normal business hours.
A: For accessible seating for a concert, please contact the box office – BoxOffice@MusicBoxCLE.com. All tables in the Supper Club are accessible for dinner seating; feel free to contact the reservation line at 216-242-1250 in advance for any specific requests. All tables in the Supper Club are accessible for dinner seating; feel free to contact the reservation line at 216-242-1250 in advance for any specific requests.
A: For parties of 12 or more wishing to purchase tickets, please contact the Box Office at (216) 242-1250.
A: Unless otherwise noted, your ticket price only includes admission to the event. Dinner and drinks are extra—but available in both the Supper Club and Concert Hall.
A: All ticket sales are final. Unless a concert is cancelled, we do not issue refunds or credit. However, if you have purchased your tickets through our online ticketing system, and have chosen FlashSeats as your method of delivery, you can easily transfer your tickets to anyone with the click of a button, or list them for sale in the FlashSeats marketplace.
A: Most of our concerts are all-ages. Check individual event pages for details.
A: View our venue and parking map powered by Google
From the East
Take I-90W/OH-2W. Follow OH-2W and take the W 28th St. exit. Turn right on W 28th St. Take an immediate right onto Washington Ave. Turn right onto W 25th St. Turn left onto Main Ave.
From the West
Take I-90E to exit 170A toward US-42/W 25th St. Merge onto Wade Ave. Turn left onto W 25th St. Pass the Detroit-Superior Bridge. Turn right onto Main Ave.
From the South
Take I-77N and exit at E 9th St. Turn right on Orange Ave./Ontario St. Turn left onto the Hope Memorial Bridge. Turn right onto W 25th St. Pass the Detroit-Superior Bridge. Turn right on Main Ave.
A: There are several parking options surrounding the Music Box Supper Club. Rates vary depending on day and time, but typically range from $6 to $8. We also offer door-to-door valet parking on show nights. Limited street parking is also available. VIP members receive half-price valet parking year-round.
A: Yes, absolutely. Valet parking will also get you close to the Music Box doors.
Enter at the mouth of Cuyahoga River. Travel south 1/4 mile to reach the Nautica Entertainment Complex. Feel free to dock your boat and join us for the show and/or dinner! Please contact us at (216) 242-1250 when you arrive to receive the proper docking documentation.